Welcome to Starlittix.com (“we,” “our,” or “us”). By accessing or using our platform,
you agree to comply with and be bound by these Terms and Conditions. If you do not
agree, please refrain from using our services.
1. Overview
Starlittix.com is an event ticketing platform that connects event organisers with ticket
buyers. We facilitate the purchase, management, and resale of event tickets. Our
platform is based in London, United Kingdom.
2. User Accounts
1. Registration: To purchase or sell tickets, you must create an account. You agree
to provide accurate, current, and complete information during registration.
2. Account Security: You are responsible for maintaining the confidentiality of your
account credentials. Notify us immediately of any unauthorised access.
3. Age Restriction: Users must be 18 years or older to create an account.
3. Ticket Purchases
1. Pricing: All ticket prices are listed in GBP (£) and include applicable taxes and
fees unless stated otherwise.
2. Payment: We accept major credit/debit cards and other payment methods
displayed at checkout. Payment is required at the time of purchase.
3. Order Confirmation: A confirmation email will be sent upon successful purchase.
This email serves as your proof of purchase.
4. Delivery: Tickets are delivered electronically via email or available for download in
your account.
5. No Resale Beyond Platform: Tickets purchased on Starlittix.com may not be
resold outside our platform without explicit permission.
4. Refunds and Cancellations
Terms and Conditions for Starlittix
1. Event Cancellations: If an event is canceled, you will receive a full refund,
including fees, unless otherwise stated by the event organiser.
2. Rescheduled Events: Tickets remain valid for rescheduled events. Refunds are
offered only if explicitly approved by the organizer.
3. Change of Mind: Refunds for tickets are not provided for changes of mind or
personal reasons.
4. Refund Process: Refund requests, when applicable, must be submitted through
your account within the specified period.
5. Ticket Resale
1. Eligibility: Only tickets purchased through Starlittix.com and marked as "eligible
for resale" may be resold on our platform.
2. Pricing: Resale prices must comply with platform rules and cannot exceed local
regulatory limits.
3. Resale Fees: Starlittix.com may charge a resale fee, which will be disclosed
during the resale process.
6. Event Organizer Terms
1. Listings: Event organisers must provide accurate event details, including date,
time, venue, and ticket pricing.
2. Payouts: Organizers will receive ticket revenue minus applicable fees after the
event concludes, subject to any refund obligations.
3. Compliance: Organizers must comply with local regulations and event safety
standards.
7. User Conduct
1. Prohibited Activities: You agree not to:
– Use the platform for illegal activities.
Terms and Conditions for Starlittix
– Post false or misleading information.
– Attempt to gain unauthorised access to the platform.
2. Termination: We reserve the right to terminate accounts violating these terms
without notice.
8. Intellectual Property
1. Ownership: All content on Starlittix.com, including logos, text, graphics, and
software, is owned by or licensed to us.
2. Restrictions: Users may not reproduce, distribute, or use platform content without
written permission.
9. Disclaimers and Limitation of Liability
1. Event Responsibility: Starlittix.com is not responsible for the quality or content of
events.
2. Platform Availability: While we strive to ensure uninterrupted service, we do not
guarantee the platform will always be error-free or available.
3. Liability: Our total liability for any claim is limited to the amount paid for tickets or
services.
10. Privacy
We are committed to protecting your privacy. Please refer to our Privacy Policy
for details on how we collect, use, and protect user data.
11. Governing Law
Terms and Conditions for Starlittix
These terms are governed by and construed in accordance with the laws of England
and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in
London, UK.
12. Amendments
We may update these Terms and Conditions from time to time. Significant changes
will be communicated via email or platform notifications. Continued use of the
platform indicates acceptance of the updated terms.
Thank you for choosing Starlittix.com. We look forward to making your event
experiences unforgettable!