Privacy Policy

Starlittix Privacy Policy

1. Introduction Welcome to Starlittix. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.

2. Information We Collect We collect the following types of information:

A. Personal Information 

• Name
• Email address
• Phone number
• Payment details (processed via Stripe/Paypal)
• Proof of disability status (for ticket refunds)
• Event preferences and interests

B. Automatically Collected Data

• IP address
• Browser type and device information
• Transaction details
• Cookies and tracking technologies

C. Third-Party Data

• Payment data from Stripe
• Social media login information 

3. How We Use Your Information We use your data for the following purposes:

• Processing Transactions: Managing ticket purchases, payments, and refunds.
• Accessibility & Disability Refunds: Verifying disability status for ticket incentives.
• Wallet & Virtual Cards: Providing secure payments and financial transactions.
• Personalized Event Recommendations: Using AI to suggest relevant events.
• VR Event Previews: Enhancing user experience with event exploration features.
• Security & Compliance: Ensuring GDPR compliance and fraud prevention.
• Marketing & Promotions: Sending event updates, special offers, and relevant promotions.

4. Data Sharing & Disclosure We do not sell your data. However, we may share data with:

• Payment Processors (Stripe/Paypal): To securely process transactions.
• Event Organizers: To provide them with attendee details.
• Marketing Partners: With your consent, for targeted promotions.
• Legal Authorities: If required by law or to protect against fraud.

5. Data Security We implement industry-standard security measures to protect your data, including:

• Encryption of sensitive information
• Secure payment processing via Stripe
• Limited access to personal data

6. Your Rights & Choices Under GDPR and other applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Opt-out of marketing communications
• Request data portability

For any requests, contact us at [Insert Contact Email].

7. Cookies & Tracking Technologies We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.

8. Third-Party Services We may link to third-party platforms, including VR event previews and AI analytics providers. Their privacy policies govern data handling on those platforms.

9. Changes to This Policy We may update this policy from time to time. Changes will be communicated via email or on our website.

10. Contact Information For questions about this Privacy Policy, contact us through our customer support chat box

By using Starlittix, you consent to our data practices as outlined in this policy.